Thank you for shopping at Lovey Fluffy. We strive to provide the best quality pet products and excellent customer service. However, please note our No Refund Policy below:

All Sales Are Final

• Due to the nature of our products, all sales are final. We do not offer refunds or exchanges for any products purchased from our online store.Product Descriptions and Images
• We do our best to provide accurate descriptions and images of our products. However, colors and details may vary slightly due to differences in monitors and screens.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue by providing a replacement, store credit, or refund which ever is applicable.

Incorrect Items

• If you receive an incorrect item, please notify us within 7 days of receiving your order. We will work with you to resolve the issue by providing a replacement, store credit, or refund which ever is applicable.

Lost or Stolen Packages

• We are not responsible for lost or stolen packages. Once an order has been shipped, it is the responsibility of the shipping carrier. Please contact the carrier directly for any issues regarding lost or stolen packages.

Customer Satisfaction

• Your satisfaction is important to us. If you have any concerns or issues with your order, please contact our customer service team at MyLoveyFluffy@gmail.com. We will do our best to assist you.

By making a purchase from our online store, you agree to this No Refund Policy. Thank you for understanding and for supporting LoveyFluffy LLC.

If you have any questions about our policy, please feel free to contact us.